Return & Refund Policy
At Trendify, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Returns
- You have 14 days from the date of delivery to return an item.
- Items must be unused, unopened, and in their original packaging to be eligible for a return.
- Fragrances and cosmetics must be sealed and unopened to qualify for a return.
- Items marked as Final Sale are not eligible for return.
How to Initiate a Return
- Contact us at our support email with your order number and reason for return.
- We will provide you with a return authorization and shipping instructions.
- Pack the item securely in its original packaging.
- Ship the item back to us using a trackable shipping method.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5–10 business days to your original payment method.
- Original shipping charges are non-refundable.
Exchanges
If you received a damaged or defective item, we will gladly exchange it. Please contact us within 7 days of receiving your order with photos of the damage.
Non-Returnable Items
- Opened fragrances or cosmetics
- Gift cards
- Items marked as Final Sale
Contact Us
If you have any questions about our return policy, please don't hesitate to reach out to our customer support team.
trendifyhelpline@outlook.com
We're happy to assist you.