Return & Refund Policy

Return & Refund Policy

At Trendify, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Returns

  • You have 14 days from the date of delivery to return an item.
  • Items must be unused, unopened, and in their original packaging to be eligible for a return.
  • Fragrances and cosmetics must be sealed and unopened to qualify for a return.
  • Items marked as Final Sale are not eligible for return.

How to Initiate a Return

  1. Contact us at our support email with your order number and reason for return.
  2. We will provide you with a return authorization and shipping instructions.
  3. Pack the item securely in its original packaging.
  4. Ship the item back to us using a trackable shipping method.

Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–10 business days to your original payment method.
  • Original shipping charges are non-refundable.

Exchanges

If you received a damaged or defective item, we will gladly exchange it. Please contact us within 7 days of receiving your order with photos of the damage.

Non-Returnable Items

  • Opened fragrances or cosmetics
  • Gift cards
  • Items marked as Final Sale

Contact Us

If you have any questions about our return policy, please don't hesitate to reach out to our customer support team.

trendifyhelpline@outlook.com

We're happy to assist you.